JustTickets

EVERY FEATURE. COMPLETELY FREE.

Discord tickets. Done right.

Everything your server needs for support panels, forms, permissions, transcripts, analytics, templates, and a connected dashboard.

Every feature includedNo premium tierBuilt for Discord

Built for teams that hate feature gates

Every feature. Completely free.

No Premium tier. No locked analytics. No paid transcripts. No hidden feature limits.

Panels & categories

Post dropdowns or buttons for every kind of request.

Advanced permissions

Set server-wide, category, panel and role-based access.

Forms & templates

Collect context before opening and reuse proven workflows.

Auto-close & SLAs

Track response targets and safely close inactive tickets.

Transcripts & exports

Keep complete records with delivery and CSV export.

Support analytics

See response times, volume, ratings and staff workload.

Staff workspace

Manage notes, priorities, queue state and ticket history.

Live activity

See ticket, audit and SLA events as your team works.

Dashboard control

Edit panels, categories and tickets from one workspace.

Up in minutes

From invite to first ticket in four steps.

01

Choose staff

Set the roles that can view and manage tickets.

02

Create categories

Give each request type its own questions and rules.

03

Post a panel

Put a clear ticket picker where your members need it.

04

Work the queue

Claim, assign, close and learn from every ticket.

A proper control room

A full support workspace.

Manage panels, categories, staff access, tickets, templates, transcripts, audit history, SLA tracking and analytics from one dashboard. Without a paid feature tier.

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Server overviewLast 14 days

Open

12

In progress

5

Avg. rating

4.8