Panels & categories
Post dropdowns or buttons for every kind of request.
Discord tickets
Done right.
A complete ticketing system for your server, with a connected dashboard and every available feature included for free.
Every feature, completely free.
When we say that every feature is completely free, we mean it.
Advanced permissions
Set server-wide, category, panel and role-based access.
Forms & templates
Collect context before opening and reuse proven workflows.
Auto-close & SLAs
Track response targets and safely close inactive tickets.
Transcripts & exports
Keep complete records with delivery and CSV export.
Support analytics
See response times, volume, ratings and staff workload.
Staff workspace
Manage notes, priorities, queue state and ticket history.
Live activity
See ticket, audit and SLA events as your team works.
Dashboard control
Edit panels, categories and tickets from one workspace.
A clear view of your support server.
Manage panels, tickets, staff, ratings, analytics, templates, and settings from one workspace.
JustTickets | Support/ Overview
User
Overview
A snapshot of how support is running on this server.
OPEN
12
IN PROGRESS
5
CLOSED
37
AVG. RATING
4.6
of 5.0
Ticket activity, last 14 days
OpenedClosed
Status distribution
54TOTAL
Open 12
Claimed / locked 5
Closed 37
Recent tickets
View all#218 · General Support
Opened by Vexora (401826817543302145)
3h ago
#217 · Billing Question
Opened by NovaByte (1180554986686525506)
5h ago
#216 · Partnership Request
Opened by Riven (764219830144117792)
8h ago
#215 · Account Access
Opened by PixelFox (982614730550328371)
12h ago
#214 · Bug Report
Opened by Aster (639182047611230245)
1d ago
Panels
ManageSupport1 options
Top staff by tickets closed
- 1.Vexora12
- 2.NovaByte9
- 3.Riven7
Staff workload
Vexora4 active · 12 closed
NovaByte3 active · 9 closed
Riven4 active · 7 closed
PixelFox3 active · 5 closed
Aster3 active · 4 closed
Free means free.
Features other ticket bots often reserve for paid tiers, JustTickets includes them for free.
JustTickets
Included free- Advanced analytics & staff insights
- Full transcripts & ticket history
- Templates & custom panels
- Automation, SLAs & ticket controls
- Custom dashboard controls
- Unlimited categories & panels
- Role, channel & command permissions
- Ratings, leaderboards & workload insights
- Audit logs & ticket exports
- No per-server subscription
Other ticket bots
Often premium- Analytics & SLA tracking
- Automation & AI tools
- Panel, category & command limits
- Longer transcript retention
- Custom branding & integrations
- Advanced permissions
- Ratings & staff insights
- Audit logs & exports
- Full dashboard controls
- Per-server subscriptions