Every command JustTickets understands

Guided setup for staff, channels and your first panel.

Configure staff roles, logs, ticket limits, auto-close and SLA targets.

Post a ticket panel in a channel.

Update an existing live panel.

List this server's panels and their channels.

Delete a panel and its Discord message.

Show the current server configuration.

Set the embed accent color with a hex value.

Set the maximum open tickets per user; 0 is unlimited.

Enable or disable inactivity closing and its warning window.

Track first-response and resolution targets in the dashboard.

Claim this ticket.

Create a ticket from a category, optionally using a saved template.

Release a claim.

Assign a ticket to staff.

Prevent the opener from replying.

Allow the opener to reply again.

Show the ticket's category, owner, status and claim details.

View internal staff notes.

Add a private staff note.

Generate a transcript without closing the ticket, optionally DMing the owner.

Set ticket priority.

Rename the ticket channel.

Give a user or role access to this ticket.

Revoke a user or role's ticket access.

Close a ticket and generate its transcript.

Show unclaimed tickets, oldest first.

View volume, response times, ratings and staff performance.

Stop a user opening tickets.

Remove a user from the blacklist.